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CUI@CSCW: Collaborating through Conversational User Interfaces

Workshop at the 2020 ACM Computer-supported Cooperative Work and Social Computing (CSCW) conference (Held Virtually).

Organisers

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Martin Porcheron is a Lecturer in the Computational Foundry at Swansea University. His work examines the use of new technologies such as conversational systems in multi-party settings like pubs and the home. He has recently co-organised workshops at CHI '18--'20 and CSCW '16--'17 on topics including collocated interaction with technologies and conversational user interfaces. He was Full Papers Chair for the inaugural CUI '19 conference, Program Chair for CUI '20, and is a member of the conference steering committee.

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Leigh Clark is a Lecturer in Human-Computer Interaction at the Computational Foundry in Swansea University. His research examines the effects of voice and language design on speech interface interactions and how linguistic theories can be implemented and redefined in this context. He is co-founder of the international Conversational User Interfaces (CUI) conference series.

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Matt Jones is a Professor of Human Computer Interaction at Swansea University. His interests lie in the intersection of emerging technologies and emergent users (in places such as rural and urban informal settlements in India). This has involved exploring speech interfaces for information retrieval and creation. More at undofuture.com.

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Heloisa Candello is an interaction designer and a research scientist at the IBM Research laboratory in Brazil. She is also a research scientist at ACM SIGCHI Volunteer Development Committee. She has experience in leading and conducting design research activities to understand people's contexts and motivations to use conversational technologies. She recently co-organized a related workshop at CSCW '17, CHI '18, and the prior workshop CUI@CHI '20. She is a member of the CUI conference steering committee.

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Benjamin Cowan is an Assistant Professor at University College Dublin’s School of Information & Communication Studies. His research lies at the juncture between psychology, HCI and computer science in investigating how theoretical perspectives in human communication can be applied to understand phenomena in speech based human-machine communication. He has published widely on user centered issues in conversational and speech interface interaction, is co-founder of the international Conversational User Interfaces (CUI) conference series and has been involved in a number of workshops on this topic at CHI and Mobile HCI on designing speech and language technologies.

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Christine Murad is a graduate student at the Technologies for Aging Gracefully lab in the Department of Computer Science at the University of Toronto. Her research looks at the usability and design of conversational voice interfaces, and exploring the development of different tools and resources to aid in intuitive and user-friendly conversational voice interaction. She recently co-organized a related workshop at CHI ’19 and CHI '20. She is a member of the CUI conference steering committee.

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Jaisie Sin is a graduate student at the Technologies for Aging Gracefully Lab and the Faculty of Information at the University of Toronto, in Toronto, Canada. Her research focuses on older adults' use of technology, in particular of speech-based interfaces, and inclusive design from the perspective of preventing digital marginalization. She recently co-organized a related workshop at CHI '20.

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Matthew P. Aylett is Chief Scientific Officer and co-founder of CereProc, an Edinburgh-based technology company that creates advanced text-to-speech solutions. Dr Aylett, who holds a PhD in Speech and Language Technology from the University of Edinburgh, is recognised by both industry and academia as a world leader in speech technology research and development. His work at CereProc focuses on combining a passion for innovative and disruptive technology while creating individual, engaging and emotional voices that change how we interact with and experience technology.

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Minha Lee is a PhD candidate in Human-Technology Interaction and Philosophy & Ethics groups of Eindhoven University of Technology. She is an incoming assistant professor at the department of Industrial Design of the same university. She researches on morally relevant interactions with CUIs, particularly on promotion of well-being through positive moral emotions like compassion. Her recent work finds that our well-being can be promoted through conversations with digital entities, for example in becoming more self-compassionate via talking compassionately to a chatbot.

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Cosmin Munteanu is an Assistant Professor at the Institute for Communication, Culture, Information, and Technology at the University of Toronto Mississauga, and Director of the Technologies for Ageing Gracefully lab. His research is focused on investigating information-rich media and intelligent technologies, such as speech interfaces, for several applications: mobile devices, mixed reality systems, and learning and assistive technologies for marginalized users. With almost a quarter century of research at the intersection of Human-Computer Interaction, Automatic Speech Recognition, Natural User Interfaces, Mobile Computing, Ethics, and Assistive Technologies, Cosmin has been actively championing the inclusion of more speech research in the HCI space. He has co-organized numerous workshops, panels, and courses on the topic of voice interaction at SIGCHI and industry conferences, and has been part of the steering committee for the Conversational User Interfaces (CUI) conference series since its inception. URL: http://cosmin.taglab.ca

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Joel E. Fischer is an Associate Professor at the School of Computer Science and member of the Mixed Reality Lab at the University of Nottingham. His practice-focused research in voice interaction has been published at CUI, CHI, and CSCW, and he has previously co-organised related workshops at CHI and CSCW.

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Philip R. Doyle is a PhD candidate in Human-Computer Interaction at University College Dublin, specialising in studying user perceptions of CUIs as dialogue partners. Adopting theory and methodological practices from cognitive psychology, Philip has published research at CHI, CUI, MobileHCI, IJHCI and is also a member of the current CUI steering committee. In addition to his main area of research, Philip also has a strong interest in ethics and transparency in CUI design.

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Jofish Kaye is Principal Research Scientist at Mozilla in the Emerging Technologies team. He manages a team focusing on open voice products, tools, and technologies.